Welcome to ætla. These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and placing an order, you agree to these terms in full. Please read them carefully.
1. General Terms:
By accessing our website and purchasing from ætla, you confirm that you are at least 18 years old or have the permission of a parent or guardian. All orders are subject to availability and confirmation of the order price.
2. Payment:
All prices listed on our website are in GBP (£) and include VAT unless otherwise specified. Payment is due at the time of purchase. We accept payment by credit/debit card and other specified methods.
3. Delivery and Shipping:
For detailed information on delivery options, times, and costs, please refer to our Delivery, Returns & Exchanges page. Please note that delivery times are estimated and may vary based on external factors.
4. Returns and Exchanges:
Our returns and exchange policies are clearly outlined on our Delivery, Returns & Exchanges page. Please review this information carefully before making a purchase.
5. Bespoke and Custom Orders:
For details on our bespoke and custom jewellery services, including deposit requirements and timelines, please refer to our Bespoke Jewellery Services page.
6. Resizing and Adjustments:
Information about resizing and adjustments, including any associated fees and limitations, can be found on our Bespoke Jewellery Services page.
7. International Orders:
International orders may be subject to customs duties and taxes, which are the responsibility of the customer. Please refer to our Delivery, Returns & Exchanges page for more information.
8. Cancellations and Refunds:
Orders for bespoke, custom, or personalised items cannot be cancelled or refunded once production has begun. Stock items may be cancelled or returned in accordance with our returns policy.
9. Privacy Policy:
Your privacy is important to us. Please review our [Privacy Policy](link to privacy policy) for detailed information on how we collect, use, and protect your personal information.
10. Intellectual Property:
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of ætla and is protected by copyright and trademark laws. Unauthorised use of any content is strictly prohibited.
11. Liability:
While we strive to ensure that all information on our website is accurate, we cannot guarantee that all descriptions, prices, or other content are free from errors. In the event of an error, we reserve the right to correct it and to refuse or cancel any orders based on incorrect information.
12. Governing Law:
These terms and conditions are governed by and construed in accordance with the laws of Scotland. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Scotland.
13. Changes to Terms:
We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
14. Full Legal Terms:
For a complete understanding of our legal terms, you can review our Full Legal Terms and Conditions Document.
15. Contact Information:
If you have any questions about these terms and conditions, please contact us at info@aetla.co.uk or call us on +44 131 220 5811.